Shaan Saar Krav Maga by Shaan Saar LLC
Shipping Policy
Domestic Shipping Policy and Processing Time
We ship from our corporate headquarters in Orlando, FL 5 days a week!
Please allow 1-2 business days for us to process your order. We will email you as soon as it has been shipped. You can click the "View Your Order" button in your confirmation email to follow the status. Please allow 24-48 hours for the post office to scan in the package and have the tracking begin. If you order over the weekend, your package will not ship out until Monday, as we only ship Monday - Friday.
We use USPS First Class, Priority Mail and Fed Ex. We will email tracking to the email address associated with your order as soon as it ships. Please note that the "USPS Priority Mail 2 or 3 Business Days" option does NOT guarantee that your package will arrive in 2 or 3 days as this time frame does not include our processing time of 1-2 days.
Shipments or deliveries may occur on weekends as allowed by USPS, UPS and Fed Ex. Due to COVID-19 we ask your understanding in realizing shipment delays may occur that are beyond the control of our company. We ship your items within 3 days of order receipt with appropriate tracking information.
Shipping in the USA generally takes 2-5 business days. Worldwide shipping takes 10-21 days depending on the country you live in. f your order weighs less than 1 pound, it will ship USPS First Class, and take 2-5 days to arrive. If your order weighs over 1 pound, it will automatically be sent Priority Mail, and arrive in 2-3 days.
Please note if one or more of the items you ordered has a special pre-order or shipping date noted in the product description, your order will ship complete on the date mentioned.
Final shipping rates and delivery estimates are given upon checkout as product weight, shipping distance, etc.. vary from order to order.
DO YOU OFFER FREE SHIPPING?
Yes, we offer FREE shipping on domestic orders over $75 and Canadian orders over $150. Your total must be $75 after any discounts or pay it forward rewards have been applied and before shipping charges, taxes, etc. FREE Standard Domestic shipping is only available in the contiguous United States and to APO/FPO addresses.
RECEIVED THE WRONG ITEM?
Please email info@shaansaar.com if you received an incorrect item and we will take care of it immediately!
CAN I EXCHANGE AN ITEM?
Presently, we are unable to accommodate exchanges by mail. Instead, we welcome you to return your item(s) by mail in accordance with our return policy and repurchase the item(s) in your desired size or style.
WHAT IF MY ITEM HAS BEEN DAMAGED?
Shaan Saar Krav Maga and Shaan Saar LLC are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or info@shaansaar.com directly to file a claim. Please save all packaging material and damaged goods before filing a claim.